Repairs Covered By Insurance
Claims will be accepted from businesses or
directly from the general public. Pathma Furniture will
perform woodworking services for insurance claims for moving
companies, furniture manufacturers, furniture re-sellers, the
public, or any other claim involved with furniture. Our basic
capability is servicing wood furniture or cabinets, however we
will gladly contract out other services that are furniture
related, such as furniture cleaning or upholstering. We can
accept no responsibility for timeliness of returned claims
when we contract out. We do choose highly reputable businesses
with extremely good qualifications for our
contractors.
Personal/General Public Claims -
In the event the general public contacts us and we have not
set up an account for the particular company involved in your
claim, we require the customer to be responsible for the
payment of all claim monies due. The claim company you are
dealing with must be first time approved and have an account
set up with us before services will be rendered to you,
if you wish your claim to be paid by them and not you
personally. This can add to the turn around time for all
projects. All personal/public claims should check with your
insurance company to make certain all fees will be reimbursed,
including estimating, pick up and delivery fees. For rates
and/or fees, please contact us by phone or
e-mail.
Our Service
Policies
Estimates:
Estimates are good for
30 days only. Unless you have pre-paid, prices may vary
depending on time involved and/or additional repairs
needed.
Payment
Terms:
Our payment terms are as follows: 50%
down with every job, balance due on completion of work. We
also offer a 10% payment discount for full payment in advance.
We accept personal and business checks, money orders, cashiers
checks and cash. We do not accept credit cards in our store,
however we do allow credit card payment online through Paypal
wherever noted.
Change
During The Process:
Pathma Furniture will supply original paint, stain, and finish
products, unless otherwise stated. Any additional changes in
colors, finish, or repairs requested by the customer after
work has begun will result in extra charges. Removing
completed work for a customer change will also result in
additional charges.
Late
Payment:
All payments for residential work not
received in our office upon completion of work will accrue a
finance charge of 18% per year, or 1.5% per month, on the
unpaid balance. All payments for commercial work not received
in our office on the 30th day after the invoice date will
accrue a finance charge of 18% per year, or 1.5% per month, on
the unpaid balance.
Storage
Fees:
If the process of pickup or delivery
becomes delayed due to the customer, a storage fee of $20.00
per month, per piece, will be charged to the customer, with a
minimum of a one-month charge.
Delivery:
Pathma Furniture will deliver free to designated areas with a
minimum order for that area. Call or write for details about
your area. All pieces must be picked up within five (5)
working days if delivery failed due to the customer for any
reason. Finance and storage charges will apply after the 5-day
period expires.
Legal
Fees:
In the event legal proceedings are
instituted by Pathma Furniture to collect
any sums deemed to be overdue, customer agrees to pay
reasonable attorney fees incurred by Chadima Furniture &
Restoration.
Returned
Check Charges:
We will impose a $20.00 charge
for checks returned due to insufficient funds each time the
payment of the check is refused.
Furniture Sales
& Delivery Policies
First Come,
First Serve:
In the event of multiple requests
for a particular item, the first request and payment we
receive will take the item.
Payment
Terms:
We accept MasterCard, Visa, & AMEX online
through PayPal wherever noted. Personal, business and cashier's checks, money
orders and cash are also accepted. Please allow 5 working days
for your personal or business check to clear before we pack
and ship your items.
Delivery of
Goods:
Whether you purchase Online or In our Store, You may pick up
your purchase, or we'll pack it and ship it to you. We do not recommend
shipping valuable antiques. If you must have them shipped,
please make sure that you have specific insurance to cover the
value of the merchandise, as well as the antique value. Items
too large to ship in a single box/container will be
disassembled and must be reassembled upon delivery. Multiple
boxes/containers will be used for larger orders. Local
purchases may qualify for free delivery. Terms must be met for
this. Free delivery minimums and delivery fee's vary from city
to city and should be checked with us before confirming any
deliveries.
Re-Possession Rights
We reserve
the right to re-possess any and all pieces we have worked on
if the balance has not been paid in full. Any and all property
not paid in full within 30 days of first notice for delivery
or customer pick up (by any and all means) will result in the
right of re-possession to Pathma Furniture.
Storage fees, late fees, and all other stated fees will be
added to the amount due Pathma Furniture.
We reserve the right to sell any and all merchandise that is
unpaid by the above conditions at a price set by us. Customers
who have lost their pieces by re-possession will be required
to purchase their item back at our asking price after the 30
day period has elapsed. We also reserve the right to place a
mechanics lean on homes where we perform in house
jobs.
Sales
Tax:
Sales tax will be charged accordingly
-
Southern residents - 5% of any sale or
service.
Out of Province orders for goods or services -
no tax will be charged for any goods or orders until a new law
is passed requiring it.
Returned
Checks:
We will impose a $20.00 charge for
checks returned due to insufficient funds each time the
payment of the check is refused. |
